This page is updated on Sept 04, 2021
① NO CANCELLATIONS
No refunds after initial payment has been made.
② TWO-PAYMENT PROCESS
For Preorder Items: we will have a 2-payment-process. First payment is for the item/s; second payment is for the shipping.
For On-Hand Items (Class B/Cs, Extra Copies), we will have 1-payment process only for item/s and shipping, combined.
◼ Mode of Payment
• Local Orders
○ GCASH
○ Bank Transfer/Deposit (BDO, RCBC)
○ Paypal (Less preferred for Local Orders)
• International Orders
○ International Bank Transfer/Deposit
○ Paypal Direct Payment/Invoicing
Note:
• All local and int'l orders need Proof of Payment to complete the initial transaction (receipts, screenshots, deposit slips, etc). For Int’l orders, we will not be issuing Paypal Invoices for the first payment process. We will provide our paypal account link and set of guidelines for the direct payment.
③ COURIERS
◼ Local Orders
• LBC Express
• Lalamove (Specific Parts of Luzon only)
Shipping Fee Payment Method for all local orders is CASH ON DELIVERY by default. Please let me know if you prefer other methods of payment.
◼ International Orders
• PHLPOST (Int'l Registered Mail) via Universal Postal Service
• EMS (Express Mail Service) via Universal Postal Service
• DHL International
Tracking Numbers will be provided from all couriers. Please take note that EMS and DHL are a lot pricier than Registered Airmail Services.
IMPORTANT:
• Production will proceed when final order count for your batch is acquired. Please be aware that delays might occur due to the restrictions regarding the pandemic.
• Please take note that SHIPPING FEES VARY depending on country of destination and the chosen courier (Universal Postal System, DHL). Please also take note that there are still countries/territories that are not accepting inbound/outbound mails as of the moment due to COVID19 restrictions. Only selected countries/territories (please refer to the list below) are open for Universal Postal Airmail services.
• If your country/territory isn't listed above, this means we only have two options for your order shipment. It is either (A) we put the shipment on hold until inbound/outbound mailing service becomes available for your country/territory again or (B) we choose a private courier (DHL) to handle your shipment. Again, please be aware that private couriers are significantly more expensive than the post office system.
• we'd still worship this love paperback weighs 300 grams. Their Kindred Encounters box set approximately weighs 700-1,000 grams. The books will be shipped from Rizal, Philippines.
• Please bear in mind that once the parcel is already in the hands of the courier, we do not have any control over the items any longer. We will provide Waybill Numbers so you will be able to track the items on your own.